My father had a phone blacklisted that he has on contract as the phone was missed placed. Getting it blacklisted was 123, not even filling in a form or anything. The phone was located and we have been trying for 2 months to have it unblacklisted, as he was advised that should the phone be found ...
One of vodacom direct call centre guys phoned me to do an upgrade. I was told that I'd get 100mb data for free for 3 months only. Once I received the phone, the data wasn't listed, but didn't think anything of it as it was for 3 months only. I used the phone and later got a bill of R1200 - and just ...
Vodacom robs me two (2) days of BIS every month without a fail e.g my subscription is meant to be until the 23rd of every month but by the 21st of the month, I can't use my BBM, Whatsapp, internet, e-mail or any other associated services. It's just plain daylight by such a big corporation and ...
I was called by a vodacom consultant who had looked at my phone bill and was concerned that i was spending too much on my data bundle. She suggested I purchase a 1GB package as I was currently using more than my 500MB. I got a wifi device which she told me i could use with all devices. i assumed ...
I have always been a loyal vodacom customer for as long as i can remember, however the service im getting now leaves a lot to be desired. Since the year started i have been having problems with my vodacom network to an extent that i miss important calls because their network always shows SOS on my ...
AT 09h00 this morning I telephoned Vodacom to initiate a SIM swap for me as I had purchased a new phone to replace my phone that had been from me less than an hour previously. The lady informed me that my balance was R127.00 and that I should leave the new phone switched off until 12.00. At that ...