Having noticed an irregular bill on my contract for out of bundle data usage I called the Vodacom service number, my only intention being to find out what I.Ps and URLs where consuming my data as my smartphone monitors data usage and has done so very well since i received it and this time i ...
Please refer to my previous report (https:///vodacom/complaints/poor-service-on-contract-upgrade-991168). In this report I lodged a complaint regarding poor service from Vodacom. From their response they claim to have contacted me and makes it seem as though the problem has been resolved. I have ...
I upgraded my wife's contract on my account on the 9January 2013 at vodacom4Y. The consultant convinced me to by the upgrade phone that is accommodating the new band widt named LTE. I had to pay more for this phone. Trevor the sales man was rather convincing and took the upgrade with the new LTE ...
After the problem I had with Vodacom with the talking points, they very kindly updated the phone with 1000 points and we decided on sunday 10th February to go and exchange these points for a new phone. Victor at Vodacom in Springs was very helpful in assisting me with choosing a new phone. He ...
Firstly, I upgraded to a samsung galaxy s3 in about June last year, and when I did the upgrade I asked that BIS be removed from my account, it is now the end of feb 2013, i am still being charged for BIS, which since june 2012 I have requested a number of times that BIS be removed from my account - ...
I have been to the store and unable to get a print out, called the accounts dept from the store who confirm that someone will contact with 24 hrs its now 3 days later and no response. Vodacom I need to know how its possible for you to allow such activity to take place with regards to my data usuage ...