Dialing a number that's existed for 5 years, the call get answered by strangers, as if lines got crossed, and when I answer a call from another vodacom number that's been in use for 13 years, (on my contract number) I get a message that my 'airtime' is less than R3 and I need to recharge...? Trying ...
It's been almost a week since my previous complaint. I got a call, but the guy said he must talk to some other people to see if they can help me - this was on Thursday - I haven't heard anything back yet. What must I do to get service from this useless company??? ...
I seriously don't know how to approach or address Vodacom. I will admit that they are mostly flawless in elementary and routine enquiries but it seems if anything escalates to a higher level they simply don't have either the capacity or ability to resolve the issue. I complained to them about their ...
I paid my account in full on the 14th of February. Today is the 25th and they havent even taken that money of my account. Acording to them im still in arears. Today they took of three times the amount that my account actualy is. so instead of one payment they now take of 3. i faxed my proof of ...
I renewed contract and ordered the new phone on the 15th of Feb and given the correct delivery details, on the 18th the courier company called to confirm delivery on the 19th (they didn't have the delivery address). After waiting the whole day on the 19th I called again on the 20th about the ...
Vrydagaand (22 Feb 2013) so oor 9 het vanaf my bank R55 airtm gekoop, dit het nie deurgegaan nie, so ek het weer probeer, maar het geen sms ontvang dat die airtm upload is nie, ekt tor gedink daar is 'n probleem met die bank & is die Sat oggend bank toe. Ek het weer 'n R55 probeer koop, maar ...