I called to find out why has my account not being debited as I have been having problems with my Vodacom contract going into arrears due to late debiting and misunderstandings on arrangements. I called 111 and the lady who tried to assist eventually had to consult with a billing agent while I was ...
It is with disappointment that I have to complain about the bad service I received from vodacom after being such a loyal customer for years and year. I applied for a contract with them on the 09/02/2013, my application was declined with no reason. I therefore took it apon myself to investigate, and ...
On the 26th of Jan i took my Blackberry Playbook to Vodacare Cresta for repairs, i was told its gonna take 2weeks for them to fix it. After 2weeks i went to collect it only to be told they didnt fix it cause of the password. I was fuming cause they should have called me to ask for my password. Its ...
I submitted a complaint against Vodacom on 09 Feb at 15h00 and received an automated reply on Hellopeter website at 18h44 the same day saying that someone would respond to my complaint. Today it is 27 Feb and I am still waiting for their response - so it looks good on the website that they have ...
I need urgent help and the support I am receiving thus far is dismal. It is impossible to get to talk to anyone with anuthority and i have been holding for 45 mins on the 111 and for in excees of 20mins this am with no joy. I have logged the query 20 February as I was notified that there is ...
For the month of February Vodacom has debit my account for the amount of R425.01 but i got a lot of sms to state that my contract is in arrears. i had enough of this now & now if they have any quires they need to speak to my husband which is a lawyer & taking them to court. when vodacom ...