After struggling for 2 weeks to have my 4th phone replaced by Vodacom they delivered the new refurbished phone at my office this afternoon. AGAIN the phone is faulty. This is my 5th phone with the same problem, I switch it on and then it works for a maximum of 3 hours, then the phone dies and it ...
Thank you to Peter from the Langeberg Mall branch for his great service to rectify our problem. Thanks also to Gaynor Assur from Retail for her assistance and constant communication! ...
After days of struggling to get hold of vodashop in vodaworld i bought an iphone on contract, it turns out its faulty and i need info from vodashop on how their 7 days out of box failure works because i will have to drive all the way back to jhb! The vodashop simply just never answers, eventually ...
I bought a new cell phone in December. Loaded Airtime and 1 GIG Data Bundles. Asked the salesperson if I will lose my data if I do not use it and he said NO it will be carried over. Now I received a sms notifying me hat the remaining 837.97 data bundle will expire tomorrow 28 Feb 2013. This is like ...
I took my phone in for repairs on the 13th of February 2013. The very same day I received an sms saying I should go and collect the phone but it had not been fixed. I called Vodacom, they really confirmed that it had not been fixed. I wish I understood why they sent me the sms if they had not done ...
Credit bureau report was incorrect - displayed an arrears amount that had been paid up over two years ago. Vodacom promises to fix, two months pass.. not fixed, call again, promised a letter that we can send to bureau's.. no letter ever arrives..call again.. shunted from call center, to legal, to ...