On the 15/02/2013 I noticed that an amount of R10 airtime had vanished from my phone. I then contacted vodacom call centre and spoke to Branville Khan who was not helpful @ all, he tried dismissing me as he couldn't give me an explanation. I then asked him to call his supervisor (Thando) but he ...
Vodacoms service is pathetic. We have not been able to connect to the internet for months now and it seem that Vodacom actually don't care. You guys are pathetic and i cannot wait to move all my accounts to cell c. Not only do they offer better talk rates, fast internet but they offer good service. ...
I phoned to enquire about my phone's roaming facility as my son is using it and is currently in America. I'm unable to contact him and have to phone him with an emergency. The Call Centre asked me sooo many questions and while driving I managed to answer most. I gave my name, my number, my ID, my ...
I don't know what to say anymore. Whenever a customer complains about something, the customer is treated as if he/she is supposed to be thankful for what they get, like in an orphanage when an orphan wants more bread. Well, I for one am sick and tired of poor, unreliable service!!! I have been ...
In the last month vodacom has provided BAD service. When trying to make calls one eventually gives up as there is permanently a communication error or message which says circuit channel unavailable. At times there is SOS only signal. My signal dissappears and I cannot make calls. My husband and co ...
Today I went to upgrade my contract from my current iPhone 4. As a huge Apple fan and owner of an iPad, MacBook Pro and iTouch I was really excited with my new addition. However once I got home and opened the packaging I came across three scratches. Being slightly OCD about such things, I couldnt ...