I have tried 4 times to contact the upgrades line today 082 1959. Each time i have to confirm my cellphone number, then proceed to hold for over 5 minutes each time with the operator's voice telling me I will be transfered to the next available agent, only to be unceremoniously cut off. Very ...
I was advised to contact the "clo" to assist me since Vodacom did not have stock of the one item on a special package. On Tuesday I explained that I was on my way to Pretoria from Durban on Friday and wanted to enter into a contract to give it to my daughter for her university studies and ...
Vodacom Reference: EC-ZAMB-2VCFEO Vodacom confirmed in a email that they have poor coverage in the Welgevonden area and cannot confirm the activation of a planned new tower in the area. They've indicated that I could cancel my services due to the fact that they cannot resolve the coverage problem ...
I have been trying to cancel my Vodacom contract. Despite 6 phones calls (using my cell minutes and battery life) I have still not been able to get through. I am so irritated - I need cancel today to give a month's notice. Please Vodacom - this is ridiculous! ...
I have put a report about bad service on Hellopeter on the 20th February 2013. The next day I received a report number from Lesley Abels, eService Senior Consultant, Vodacom. I have responded to his email. Up to today (28th) I have not receive any response on my e-mail. I phoned Vodacom Call Cente ...
In July 2012 I logged a complaint on this site regarding data charges. Vodacom contacted me and the person I spoke to said that an inhibitor will be put on my account so that I will not incur any additiona charges. This month I notice that I have data charges for the past month. Again, I am on ...