Hi, I find it unacceptable that a product is advertised and even that promises are sold over the counter but no service is delivered. I have been a Vodacom customer for over 5 years now and was looking for to upgrading to the latest greatest handsets once again this time round. Upon inquiring about ...
As mentioned in previous Hello peter... Now my Cell account is debited for data usage at Escalated rates...? Do you really think this is payable if you cant even investigate a simple contract. --- Its been almost two months that I am trying to resolve this queries on the contract. Every time I call ...
Do we have any recourse the network is dropping calls and we are the paying parras. Is there an ombudsman to go to the network is overloaded and the do not give a... ...
I have an urgent issue with my Vodacom account in terms of biiling. I am being billed according to an incorrect contract as sim cards have been swapped. I could not pick up the issue until 5 months into the contract and as such was being billed large sums of money for out of bundle rates, the ...
I have cancelled my contract with Vodacom and were advised that the conversion to prepaid will take place by midnight 28 February 2013. However the conversion took place during the day before midnight on 28 February 2013. I then forfeited my unused data of 300 mb which I paid for in advance, this ...
Since I upgrades my contract less than a year back, I just have problems with my Nokia E5!!! My phone had already been in for a software upgrade!!! I phoned the call center to sort out the issue for me, but it literally only worked for 3 days, then had the same problems!!! I live in the countryside ...