Dear Michael (VAN WYK) ADVANCED INVESTIGATIONS VODACOM Thank you for your gesture of goodwill offering me a 60 % discount on the disputed data card, received on the 7th of February 2013. I have a problem with this offer on the following grounds: 1 Vodacom deducted R25 000 of disputed data usage off ...
VODACOM AND AFRIZONE HAD SENT ME A PACKAGE (WHICH INCLUDED 2 PHONES AND A GIFT CARD) WHICH I DIDNT WANT.THEY HAD CHARGED ME FOR IT EVEN THOUGH IT HAD NOT BEEN USED. R315 FOR DECEMBER AND R315 JANUARY. I HAD CANCELLED THE CONTRACT WITHIN THE 14 DAYS. I WAITED FOR THE COURIER TO PICK UP THE PACKAGE ...
On the 16.02.2013 I went to a Vodacom outlet in Carlton Centre for my upgrade. I wanted to upgrade to a Nokia Lumia 920, but was told that it is out of stock and that I should come back the following week. I went back on the 23.02.2013, I practically had to beg the lady to explain the different ...
See previous Complaint, same name as header of this complaint. My complaint below: Ok So now it is already the 4th of March 2012 and no response or feedback from Andre from the Store. On 30 Jan 2013 the store manager was given the details of the complaint. On 31 Jan the store so called made contact ...
I BEEN TRYING FOR ALMOST HALF HOUR TO GET THROUGH TO CANCELLATION DEPARTMENT. NO ONE PICKS UP. I HAVE CANCEL MY TWO VODACOM CONTRACTS DURING JANUARIE 2013 AT PAARL MALL VODASHOP. 1) MY CELLPHONE 0791969561 AND (2) MY LAPTOP 0798836424. DURING JANUARIE I RECIEVED 2 x PHONE CALLS AND ALLSO 2 x SMS ...
A month ago I've handed my Blackberry Torch in for repairs at the Vodashop ni Ladysmtih KZN, I've been told that Vodacom cant repair my phone without the slip when I took the contract out, unable to give that, I took the phone to Durban hoping that they will be able to help me, without the slip ...