Vodacom
CANNOT GET THROUGH TO CANCELLATIONS DEPT

I BEEN TRYING FOR ALMOST HALF HOUR TO GET THROUGH TO CANCELLATION DEPARTMENT. NO ONE PICKS UP. I HAVE CANCEL MY TWO VODACOM CONTRACTS DURING JANUARIE 2013 AT PAARL MALL VODASHOP. 1) MY CELLPHONE 0791969561 AND (2) MY LAPTOP 0798836424.
DURING JANUARIE I RECIEVED 2 x PHONE CALLS AND ALLSO 2 x SMS FROM VODACOM CONFIRMING THAT MY CELLPHONE ACCOUNT WILL END ON THE 28 FEBRUARY 2013 AND MY LAPTOP ON 31 MARCH 2013.
ON 3 MARCH 2013 I WENT TO VODASHOP IN SOMERSET MALL AND THEY CONFIRM THAT THIS ACCOUNTS ARE STILL ACTIVE AND NOT CANCELED YET.