Last Month, Rochell Carolus handled my request and resolved my issue. Now, it seems it wasn't resolved. After I've paid my iPad contract in full, Vodacom still debited my account for the full amount. I have called the customer services department, and have spoken to various people. A lady name ...
My Blackberry 9900, which I pay a lot of money for every month is having some technical issues. I took it in for repairs at the branch where I got it. The staff is unfriendly and unhelpful. After booking in my device I asked for a "loan phone" and the lady just shrugged her shoulders and ...
Eagerly awaited Blackberry z10. Delayed upgrading until Vodacom launch. Upgraded via call centre, on 23 February, chose a high end Red plan with LTE and expressly requested Blackberry Z10 LTE model. Delivered 26/2, had to do Simswap to micro sim, phone displays no 3G coverage at all only shows ...
Every month, in the beginning of each month, I pay my full account. This has been happening ever since I had my contract. On 1 Feb 2013, I pay my account. I receive an SMS that my payment was received. Then, on [URL Removed] I receive a notification that my account is in arrears. I call the call ...
I have been with Vodacom for11years. I had to upgrade and went to the shop twice already. Except for the absolutely useless phones available on upgrade there was the issue of price. I let them know that I was looking to change providers because of the prices and options. They absolutely did not ...
Good Evening I just found out that Vodacom has cheated me!!! Disgusted!! My other number 0820819075 has expired last year September and Vodacom has been conveniently debiting my account for R135 since, No courtesy call to notify me, not even a new handset was offered to me. I want this number ...