Around 27 January 2011 (over 2 years ago) I logged a call with Vodacom customer care regarding the terrible signal I receive at my home which is situated in Honeydew Ridge, Roodepoort. I explained that I own a rather expensive handset that I am unable to use as there is absolutely NO signal in my ...
I got the reply from Vodacom and this is my respond to you: In short you are saying to me that Vodacom will not protect their customers, and I'm liable for the charges on that number, which I have mentioned that I destroyed the Sim card on which the charges occurred. I have heard about the same ...
Wow, every time either myself or my husband has to go into Vodacom at Cresta, and we are luckily enough to be helped by Zanu, we are blown away! He really understands customer service and goes out of his way to assist. He really is an asset to Vodacom! ...
Thank you to Vodacom for the century that I have had a contract with them. I am now due for an upgrade but can unfortunately no longer afford to be on a contract and would like to apply for pay-as-you go service. I would like to keep my number if that is possible. 0798814421. I have just been ...
I have been complaining and complaining and complaining and after longer than a month i am still waiting for a supervisor by the name of Sipho Zwane to contact me! i only found out very recently that i have an investigator and i want to know why it is taking so long for him to find a solution to my ...
I am seriously over this. I have been struggling to complete a transfer of ownership for over a month now. You never call me back. I always call you, and then you can never answer my questions. You owe me about R100's airtime, and if by some miracle you do manage to transfer my contract, I am ...