AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Still No Refund After Promise | #63706

Vodacom
Still No Refund After Promise

Wow! After another week I still do not see a credit in my account for BIS that I have not had since January.

Is it that difficult for Vodacom to process a simple credit on my account. Seriously it is not rocket sceince, they must have the worst customer service record in South Africa.

While I wait Vodacom is earning interest off of my illegally deducted money (and probably 1000's of other customers) and earning huge amounts of interest on it.

I feel like I should be compensated for the poor management of Vodacom and my time wasted trying to recover my losses!!!

This is truly shocking

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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