I pjoned Vodacom cust care this morning 2 redeem points, the lady that assisted was co friendly she said we can go 2 the store 2 exchange our points and expalined everything. I was so dissapointed when we gt to the store as the 1st lady that assisted my husband gave him a diiferent story. When I ...
On the 22 March I was advised by Garreth that an outstanding query (for over a month) will be dealt with by arranging a department from vodacom to contact me on the 25 march 2013 and he would follow up with me on the 27 march 2013 regarding my query. To date no one has contacted me and the query is ...
I have been on the phone to Vodacom's call center for over 30 minutes today, trying to obtain a statement of account. I missed a payment nearly two years ago, but paid it as soon as I was made aware of the problem. I was reported to the Credit Bureau even after this amount was paid. I am now trying ...
Good Day, I recently visited one of your stores as i had seen a deal on your March Edition Magazine which interested me on upgrading my contract instead of cancelling it. Only to find out that your deal advertised as per the magazine states valid 07th March to 06th April but you don't have stock as ...
I upgraded my contracted on 21 march 2013 and my new blackberry keeps rebootng itself. I took it into the vodacom shop at the mall @ reds where I got the phone as their policy is to swap a faulty phone within 7 days however they refused and insisted on doing a software upgrade. This software ...
Vodacom is just a useless service provide, since I applied for Sim Swaap on Monday 25 and they promised to activate it after they debit my account on the 27th but even now I'm still not sorted out, I really wanna switch from this network service and council the dem Vodacom network, now is really ...