I'm sick and tired of always having to phone or complain about the poor network coverage, Vodacom has gone from bad to worse to absolutely useless!!! And spare me the shameful copy and paste effort as a sincere response to the complaint "On behalf of Vodacom, kindly accept our sincere apology ...
Third time writing on hellopeter regarding same issue of frequently losing voice and or data signal on both my contract phone numbers, using the Samsung Galaxy S3 LTE handsets. I've been assured that near my home a new site (tower) is being erected to correct the problem of poor data and poor to ...
Upgraded to the blackberry Z10 a few months back. Received a SMS notifying me of the excessive cost on the phone to the amount of R6000.00. Seven days later received another SMS stating a value of R 20000.00. This amount was apparently accumulated over the weekend. This weekend I did not even use ...
During January 2013, I disputed the accuracy of the data billings, amount being disputed /- ZAR 2500. I was given the usual generic response that the investigation will take 14 working days. A response was received advising that the Vodacom billing was accurate and I had used the bundles. I lodged ...
My Blackberry had a problem so I took it to Vodacom Westgate who is the nearest to me (4 March). On the job card I complained about the phone restarting by itself and the phone not charging. They sent it to Cresta who apparently does the repairs. After a week (12 March) I got my phone back but it ...
My elderly mother purchased a PREPAID phone from Vodacom franachise "Chatz". The said phone died after 2 days. We subsequently requested a refund to which the shop denied stating that Vodacom doesnt allow it. Upon calling Vodacom the staff simply brushed it off saying that we need to sort ...