I complaint about network problems to VODA. VODA promise to fix, nothing happens. I request cancellation of contract. VODA refuse. I handed matter to Legawize to sort. Legalwize contact VODA. VODA contact me, request final payment before TOPUP contract will be cancelled, number also to be converted ...
I'd suggest Vodacom not hire ex-bouncers at their customer care centres. Accompanied my girlfriend to sort out some issue with her sim card at the Vodacom customer 'care' centre on Nelson Mandela Square. The bouncer-type guy there was too juiced up to hear us out and rudely sent us off to another ...
Handset under warranty, all of a sudden does not work, send it in for the warranty so they can repair. told me all of a sudden water damage, and i did not accept this to be the case as they cannot supply proof. lodged a complaint with the ceo's office, spoke to Thoralo. he was supposed to get back ...
When I signed my two year contract I had good signal. For the past year I am not able to make phone calls or recieve phone calls. I logged numerous complaints for myself, my wife and my data card. The respons is always that their fantastic team of engineers and stakeholders are working so hard it ...
After a firmware update taking 16 hours, and not being resolved, I booked my Nokia Lumia 920 phone in to the Sandton Vodacom Repairs Centre, and was told that the phone would be ready in 7 days. After calling them today (7 days later), I learnt that the phone went to the advanced repairs centre, ...
Hi Please assist me i have been trying to cancel my phone contract which ended in February and i still cant cancel it as i was given a number to call so i can cancel but i stay on hold for so long without any help and 2 debits have been deducted already Please assist in cancelling my phone contract ...