I have been having nightmares following my contract renewal/upgrade since January this year. Since receiving my new Blackberry 9360 Curve, it has been booked in for an OBF within the first week, followed by three successive book in's at the Canal Walk Vodacom Repair Store, followed by yet another ...
1). I have reported the lack of signal in my area several times only to be called by customer service on a public holiday, who then didn't bother to call again. The signal on my data dongle and phone permanently say "no service' and yet I am expected to pay a subscription for this service! 2). ...
I sent my blackberry 9790 in on the 24th of April 2013 for repairs because it was giving me problems. it took 3 day to get to vodacom h/o from Alberton to Pretoria. when they received it they took another 2 days to my blackberry, they told me it is liquid damage and i need to buy a new phone to ...
I lodgedaclaimformy damaged iPhone onApril22, 2013 with Cellsure, a cellphone insurance company of Vodacom, (ref VHI24). The handad in the phone at Vodacare Canal Walk the same day. It was sent to "Advanced Repair Centre, I was told, for assessment. I have been following up with Vadacare ...
I handed in my Blackberry which had broken at the Fourways Mall Vodacom (the one next to Wimpy). I did this on the 5th of April 2013. The last I heard from Vodacom was 18 April saying the phone was in the assessment process. Today (3 May) I walked in to Vodacom to find out what was going on.. I was ...
I handed my phone in for repairs to Norma at the vodacom shop in the Glen in February 2013 as it was freezing and switching off on its own, I went to collect it on 2nd March 2013 only to find that my phone was dented on the bottom steel plate and had dust stuck under the screen, immediately it was ...