At the end of Feb I upgraded my contract with Vodacom in order to get a new iPhone5 phone. I received the new phone at the beginning of March. Since then Vodacom has been trying to affect a SIM swop to a nano SIM required for the phone. Vodacom has attempted to this with 2 different SIMs without ...
I would like to thank Roderique Lategan for his intervention in my complaint. My Samsung Galaxy 3 has been repaired under warranty and I have collected it last week. Thank you very much ...
I have had a problem with my Blackberry 9320 since the 07 May 2013. the problem is that my Blackberry Internet service wasn't working. i made a call everyday since then for the vodacom customer care to fix this issue and today when i call Jo burg for an update on my phone i am told that the phone ...
After taking my Bold 9900 in many time to Vodacom I was advised by Vodasure that they were not supposed to give me a refurbished phone and to give me a new phone. I went the Vodacom, Sandton and advised them and they got me to fill in a Claim form which has been approved. Now the problem is I am ...
Still no response from you people!!! Such pathetic service ...
On the 10th May 2013, I reluctantly elected to upgrade my current broadband supscription with Vodacom telephonically. One of my requirements prior to delivery was to be contacted by the courier company as I was uncertain whether I would be available at my delivery address at the time. Needless to ...