As per complain of 24/05/2013 we went to the store today to solve the matter. On our arrival the matter was handled by the assistant manager which was a slab in our face by Vodacom anyway the lady spoke to us on the floor in front of the costumers than voices started going up than other customers ...
I am so sick and tired of Vodacom's unwillingness to help me!! I got retrenched and one of my contracts 24 months are over and the other one have 5 months left. I cant pay the full account and they don't want to end the 2 accounts, I have paid my other account in full every month and still my phone ...
Last 4 months service absolutely shocking. Stopped my debit order in Nov 2012, 4mnths after making regular internet pmts V. debited my acc at the end of Feb. Assured by V. after completing several forms relating to query that R100 for the d/o will be reversed. Never happened and bombarded with sms ...
While on vacation in Ballito during the month of December 2011, myself and all family/friends using Vodacom in the area for the duration were unable to make or receive calls, at best with great effort and patience. When I got back to Johannesburg I phoned to complain about the service, I was ...
After my previous complaint on HelloPeter about Vodacom handset insurance, I have had good service from Roderique Lategan who arranged that my iPhone be replaced at Vodacoms cost. I appreciated his quick responses, and the effort he went to to retain me as a Vodacom customer. While I will keep my ...
I have a vodacom sim that I have not used for the past two years. In March the sim was /sim swapped and i did not know about it. The used the phone and hence rang up a huge bill. Now when i tell vodacom that i did not make those calls and the did they deman that i pay for the calls. The sim was in ...