Hi, As part of my contract with Vodacom I get bundles for free minutes as well as data. I normally do not use all of these bundles and according to my understanding whatever is left is carried over to the next month, until it expires. Why do Vodacom force me to first use my current bundles before I ...
I have noticed that my Vodacom bill has increased by approximately R120 a month in the last few months, not using my phone any more than I have in the past. When I queried it with customer service, they told me that I must be downloading or viewing youtube videos - both of which I do not do on my ...
Just walked into the store to find out about my upgrade, i wanted the S4, Jayson Advised on all options i could take and how the phone works, the phone was only available the next week, he called me as soon as the phone was ready, his service was fantastic now i'm looking at increasing my data, he ...
My name is Cobus du Plessis. I am a longstanding client of Vodacom (more than 10 years) with three contracts. Over the last six months I have had to phone every month at month-end to ask the client service department to send me my statements for that month. They the current statements. However, the ...
Vodacom's warranty is a load of!! Don't make use of Vodacom ever!!! My blackberry suddenly starting switching off and I look after my blackberry (its even in a cover) took it in to the vodacom shop in kimberley for repairs as it is still under warranty. Was sent off to head office to get fixed and ...
I have been a loyal Vodacom customer for many years now, both in Business and Private - and now I am very frustrated with their service. I had recently upgraded to the blackberry Z10 when all the troubles started. Within the first few days of the new phone, I was told that I had exceeded my limit ...