I currently have a top up 135 contract with vodacom which was due to expire around April/May 2013 if I am correct. I was not going to upgrade my contract but to leave it as is. However on the 13 th of May I received an SMS stating that my upgrade quotation had been generated. Initially I thought ...
My sister upgraded her phone on 16 May (linked to my account). The phone is absolutely terrible and she requested to return it after 5 days. According to the CPA as well as the Vodaworld head office in midrand, goods are allowed to be returned within 7 days. She was spun stories about how the phone ...
To Vodacom Franchises, The Warehouse and Vodacom Management, I am your customer, the one who puts the food on your tables at night - remember me? I have upgraded, i WANT the HTC One, it's on backorder. I use your "next day delivery", it's on backorder - with back order phones you start ...
On 27th Feb 2013, I went to the Vodacom store in Sandton to extend my contract and switch from Blackberry to iPhone. This was done and I added additional data bundles etc so that i could now use the iPhone having "cancelled" my BB. Imagine my suprise, that I have been billed for the past ...
At the beginning of April 2013 I realised that I have been billed an extra line since January 2013 and I reported the matter to Vodacom customer care. They promised they will come back to me within 24 hours of which they never did. I called after a week and was given a reference number S3-TMHAE-EOA ...
It has been a very long time now since we first made contact with vodacom regional office in Pretoria (Lunnon) and after so many visits and so many and empty promises - it led me to force them to bring out their main Radio Planner - Ignatius. He agreed the signal in our Park Central Complex near ...