I initiated a 3G contract with Vodacom in 2006, renewing it once. Due to the ongoing utterly deplorable service I received, I cancelled the contract in mid-2011. Vodacom insisted I owed them two monthly payments which I initially refuted but subsequently paid late in 2011. Now I find that my credit ...
A month ago I laid a complaint - as I have been incorrectly billed by Vodacom for the last 15 months I have a signed contract as my proof. Shameer from Vodacom attempted to contact me and i was unavailable he also sent an e mail to which i replied that he could contact me after 3pm - this did not ...
Got a phone call from EM (elite mobile) to upgrade, i agree to upgrade but also said I don't want the e-mail R29.00 and Society Membership R49.00. Only the contract. When I got the first SMS to say these services were activated I called EM and cancelled the whole order. I clearly said I don't want ...
Our lines was cut due to non-payment, my wife stopped working. We since recovered and paid the Outstanding amount at the Vodacom store in Canal walk. We were also told that we need to buy new sim cards for our numbers to be re-activated, which we did. After running around for 2 weeks our numbers ...
I opened a new contract (not upgrade) and got the new Samsung Galaxy S4. The phone was working perfectly, however 2 weeks later the camera function is faulty. I took the phone to Vodacom Fourways where a technician advised me that after performing software checks and re-installations the fault was ...
I want a copy of the contract, waiting almost a week for it, but we signed a sms bundle for free and they never loaded it, when we reported it to Vodacom Potch branch they said Headoffice must load it and Potchefstroom Branch doesn't want to sort this out, simply doesn't care, even the manager ...