We are a business operating from an office block in Northriding - Northlands Business Park in Newmarket Road. All the staff members who are on Vodacom, keep experiencing dropped calls and very bad signal when at the office. I am on MTN and have absolutely no problem. We have reported it a few times ...
Just had a bit of a hiccup with my data and called in to the call center, spoke to Nicolas, he apologized for the system being slow, was quite unprofessional on the call, when he told me he can't get in and I must call back in an hour, I ask him to have someone call me back instead, he said his ...
I have had endless problems trying to port my number and have it activated. Received my phone on the 20th of August already. After Vodacom getting it right and porting my number, I have now been stuck without a working sim card since friday. I was told that I would be called back within 5 hours ...
1. During May of this year my son ordered via the internet a Sony Xperia Z cell phone from Vodacom Direct; 2. When the cell phone was delivered, it was the wrong phone as a Nokia Asha 201 was delivered; 3. My son communicated with Vodacom Direct who undertook that they will replace the wrong phone ...
I decided to open a 2gig 2gig contract with vodacom. a trainee set up ny contract and gave me the wromg contract! he gave me a 1g 1g contract instead. When i was on the internet a week or two later, i could not get online. that is how i figured out that i had the wrong contract. my data had run out ...
I am logging this complaint in the hope that we may actually get some assistance. We have queries dating back to last year for a simple request, of our company invoices to be POSTED to us, and the company VAT number needs to be indicated on the invoice. We have requested it countless times, and ...