Good day, My account was deactivated, although very annoying as I am a contract user and was behind by a payment, i can to a degree understand it. What i cannot understand is the amounts charged to reactive as well as no guarantee of same cell phone number. I was instructed to buy a sim card for ...
This will be the second time i am posting this complaint. I posted it on the 20th, and still not rectified! my wife has been with vodacom for over 12 years! a few months ago she ran into some trouble with paying her account in full, Vodacom then decided that it would be a good idea and with no ...
I wanted 2 cancel my 2 year contract but someone upgraded on my name and i was not aware of this... No signing of anything proof of paper work and Vodacom told me i did it online??? So i went 2 get an affidavit as Vodacom requested and still no help after almost 3 months and i have to use my ...
I received a letter from Vodacom saying my account was in arrears and my service cancelled. They demand immediate payment or I will be handed over to all sorts of people who will probably break my knees etc. I phone and speak to a lady. I am told it refers to my contract which I no longer have. It ...
In November 2013 I was due for an upgrade which I happily agreed to. There was an inbox failure with the Iphone 5 so I asked for another phone. Took Vodacom 2 weeks to issue me with another phone Z10. I had call numerous times and make sure my invoice was updated but as usual the answer I got was ...