I received a notice in the post last week - 22 January 2014 for a letter for KVS COllection dated 08 December 2013. I have had no communication with Vodacom at all for an outstanding account - now this has been haned to KVS Collections & I am now listed on ITC!!! I am in the process of buying a ...
I did an upgrade on my contract in July 2013 from a Blackberry to a Samsung device. The sales consultant who helped me never removed the Blackberry BIS charge from my account. when i reviewed my Vodacom statements this month i noticed i have been getting charged for BIS R59 per month still I ...
I have had a contract with Vodacom for many years now, and the service and attitude at Vodacom Blue Route Mall is the worst ever. My handset that was issued to me with my upgrade had a problem, long story short, when it was scanned in, it read that it was out of warrantee. The handset had been in ...
I had on my bank account which I informed Vodacom about "No I didn't - according to your consultant". I tried to get my debit order moved when I informed you guys about this. it was to late to do so. on the 9th Jan I call some number to arrange the debit order, I followed the voice ...
I upgraded my Vodacom contract from a BB service to S Smart and to a Samsung Galaxy S4, to my shock I realised that I am still paying the R59 BIS service. When I called and inquired why I am still billed the agent (she was very helpful) told me that it was my responsibility to cancel the BIS so I ...
11 Days ago I paid my outstanding amount (very small: not more than R50) but my number was deleted. Had this number in excess of 20yrs. Begged and pleaded, but to no avail, this was the first time an amount was in arrears on my account. Applied for prepaid and asked for number to be migrated. 7days ...