I have logged calls previously for poorno reception at my work. In the office I have no reception. If I go outside the office I have poorintermittent reception. My colleagues that is with MTN has no reception problems the have full strength full bars. I know that some of my colleagues have moved ...
I done a telephonic application for a cell phone on 24/01/2014 which was approved. Reference number 15212420. I then called back 10 minutes later asking them to cancel the application as it was not the phone I wanted. I was told that it would be cancelled, however, Vodacom cannot confirm ...
In Dec I went to the Vodashop in Vodaworld looking for a "LAPTAB" The 2 available was HP & Samsung. I asked Gift what the difference was and he said there is no difderence. Never mentioned that the HP does not have a build in Micro sim slot. We went on holiday for 4 weeks to USA only ...
The service provided to clients is absolutely appalling, never any technical assistance if needed! If you call the store for assistance (where you obtained the contract) the staff can barely assist without needing to speak to a manager. Which is always too busy to assist (therefore I assume ...
A upgrade was done on my number 071 334 7329. i reported it as soon as i found out in the first week of december. 7 weeks later no response. i was billed 1600 instead of my usual 200 per month. still no response on my refund. upgrades transfers me to cancellations who transfers me to accounts and ...
We have had a business account with Vodacom for over a decade and upgrade our contracts every 2 years as the old contracts come to an end. We generally obtain new handsets when we upgrade and for the most part have had no problems... until now. I've had a nightmare from over the last 2 months. One ...