It is a disgrace as to how long it takes to repair a phone with vodacom, my husbands phone screen cracked in October, we took his phone to burgersfort branch the beginning of November because that is where he upgraded, they said to him that they will send his phone in for repair assessment and ...
I have e-mailed my proof of payments for Nov'13, Dec'13 and Jan'14 to Vodacom ONCE AGAIN, and STILL they have not yet credited my account OR re-instated my service. This is really VERY BAD SERVICE!!! And I have also as yet had no response from Vodacom OR Hello Peter regarding this complaint from ...
I handed my Samsung S4 phone in at Vodaworld on the 13/01/2013 for repair after the phone went dead. I did not receive one sms to notify me on the status of the phone and had to call in every day to check up. I received the phone back on the 20 January 2013 at 09:30 the morning. I immediately ...
I am not happy with the status that vodacom has recorded on my ITC report. For December they recorded 30 days outstanding of which December I paid them their money in full but right now when I check my report they recorded that January is 30 days outstanding of which I don't understand because my ...
Its so frustrating when you call a centre for help because you dont know what to do and you a routed to an uninterested agent! I called vodacom for help! and what do i get? i get put throught to Phumi Tshabala!!! the lady listens to my whole story and then says please wait and cuts the call where ...
I am not happy with the service I have recently received from Vodacom; to tell the truth I can not even call it service because it hasn't been. I have booked my phone in for repairs more than three weeks ago and have not received any update as to the progress of my service or what the problem is on ...