I have been without my phone since 09-01-2013 is this the type of service vodacom offers there contract subcribers? I was told the maximum maybe a week or 2 because its a new phone i might get another new phone blackberry Q10 but nothing yet i cant go on the internet with my current phone because ...
I am a Vodacom contract subscriber and have been so for the past 5 years. My account fell in arrears over the period Dec 2013 and Jan 2014 (Please see attached correspondence from Vodacom in this regard.). I subsequently brought the account up to date on 25 January 2014 by making a payment of R2500 ...
I have enough talking points to qualify for a free phone so I went to all 3 Voda shops in Galleria Centre. Not one shop had stock or the phones is either discontinued. They only have stock of phones where you need to pay in. I will forfeit 73 points on 31 January 2014 so I emailed Vodacom ...
Late last week I received an invoice (first time) from Vodacom for the amount of _ R2 000.00. Which is all well and good... BUT I AM AN MTN SUBSCRIBER!! - always have been and always will! therefore it was a huge shock to receive an invoice with MY details yet it was not me??? I called to sort it ...
I booked in my Samsung S4 mini at Vodacom Tyger Valley to be repaired as the LCD screen of the phone cracked due to my own doing. Therefore, I was more than willing to pay the book in fee of R 57.00 and get the phone repaired for the quoted amount of R 1995.00. After not even having the phone back ...
I received my December invoice and i saw i was charged for insurance R169.00 which i didn't apply for. i have insured the phone i upgraded with, but it was on prepaid and Cellsure debits my Account. I called Vodacom on the 23-12-2013 and a service request was logged (Service Request No: ...