Totally disgusted in the service provided by vodacom. last year June, i had to pay a security deposit on my vodacom account, which was supposed to be paid into my personal bank account 6 months later (December 2013) as this was only to secure that i pay on time. nothing happened. i contacted ...
I got a vodafone smart tab 7 on contract with vodacom and my charger is gone now I want to buy a new charger but every1 associated with vodacom either passes me on to another which passes me on to another how can u tell me that the thing has been discontinued and u do not have a charger its been ...
I am the principle account holder and can no longer top up my data bundles on my business accounts as I am not listed as the principle account holder. To rectify I have had to send through a letter head and ID to have this amended. It is 1 week later and I have wracked up another R1000 in data ...
Since 20 December I have been waiting for my new contract phone. All I received was an apology for the inconvenience caused and a that a senior consultant will call me regarding my problem (response from Vodacom 16 January) NO CALL NO PHONE - STILL WAITING for VODACOM to sent my phone. ...
I called vodacom on friday to query my email settings on my samsung tab. When sending out an email, I receive a return email saying 'considered as unsolicited bulk' The call centre informed me that I will be contacted by the technical department in 24hrs, which did not happen. I called the call ...
I was impressed with how efficient hello Peter works and now understand why Vodacom is on top of the list with turning complaints into compliments. I will commend you on how quickly you responded but please understand that a response is not enough. After customer services contacted me about the ...