For the last 4 months I have had my Blackberry phone for maybe 2 weeks. Still not fixed but never mind the client that pays the contract and the provider that just doesn't care. I don't know how many times you want to try and fix the phone??? But I'm paying for it and don't even use it. Telling me ...
Hi i visited your Vodacom store @ The Boulders. i asked for a micro sim card, i was told it was out of stock. i wanted to exchange my talking points for a galaxy pocket and i was told that was also out of stock. i find staff to be generally lethargic. what pathetic service. ...
I called Customer Care today at 13:14 and was attended by consultant called Mbulelo and could not understand my challenge with data contract service that looses connection at places like Sunninghill. My data service was cleared to be fine but i was asked to swap SIM cards and promised a return call ...
I went to the Vodacom customer service branch in Mimosa mall Bloemfontein to cancel my father cell phone contract, he recently passed away. After waiting for some time with the buzzer in my hands I was eventually called and then informed by your consultant that he cannot assist me in this regard ...
I have logged a query with regards to being unable to view my data balance on a topup contract in December. The agent informed me that a technical representative would call me to resolve this query, I received no subsequent call. I raised this issue again in January, 2 weeks later and still ...
Data gets carried over for one month only. When a new month starts, usage gets deducted from the new month's data.By the end of the month I still have data left for the latest month plus the data of the previous month which got carried over. So that means you actually lose the data which was ...