This has been an on going problem since I opened this contract in November 2013. I have been double charged for the past 3 months and it hasn't been my fault as VODACOM has failed to follow my instruction. The money has been refunded the pass 2 months and it all suppose to have been sorted last ...
1. Vodacom's website is TERRIBLE - every second click loads a "Temporarily Down for Maintenance" page, for the last year now. 2. I have an iPad linked to my main account on Top Up Contract. I cannot buy data bundles or Airtime for it anywhere. 2a. On the iPad/iPhone app it allows me to ...
Satch (IT technician) left work early on the day of my upgrade -Thus I had to return in working hours to transfer data from old to new phone -Waited 40min before attended to -When asked which cover to buy, Satch told me I don't need to buy a cover for Sony Xperia because of the phone's durability ...
I have had a contract with Vodacom for more than 4 years and I am shocked at the treatment I am getting from them. Last year I experienced financial difficulties and I was unable to pay most of my accounts on time including the vodacom account. In December my account was deleted and I called in and ...
I have not received any positive response from Vodacom regarding my previous complaint, their retentions department shouldn't be interested in that case also. I have asked my dad to take up the matter legally and we are cancelling our companies contracts with Vodacom, cancelling our personal ...
I contacted Vodacom numerous times regarding reception in a certain part of Melkbosstrand. They have contacted me and told me that they are looking into this but nothing has been done. This is now going on for years and nobody has looked into it further, even with me complaining all the time. I do ...