Hi, after the previous messup where Vodacom supplied me the wrong phone, they eventually got it right not. However they messed up with 1 thing. I explained clearly that I have a prepaid number which I want to use on the new phone and the contract number on my old phone. I asked if I can transfer ...
Vodacom, I received two "warning" letters from Vodacom threatening to hand my account over to their Legal Department should my outstanding balance of R0.00 not be settled within 21 days. This account was cancelled in May and transferred to a Prepaid Numebr at Vodacom in Canal Walk!! I ...
On 11 June Rochelle phone me to sell me a new contract, in this recording I said that "if I am not happy with this contract can I cancel anytime? " She then said YES. This recording time was 16.03, the recording the other staff listened to was 16.11 and they heard the cancelling part and ...
I was due for upgrade. went to Game Tygervalley 25/9. I opted for the Small Small Package (75min, 200mb&200sms for R399 PM) asked the consultant Xoliwa all the questions but she did not really know much abt the product as she continued to ask her colleagues.while in the mall, Xoliswa phones me ...
My wife cancelled her contract with Vodacom, because of their service at our house. She has heaped up over 600 free minutes over the course of her contract, but couldn't use it because of poor signal (of which we complained NUMEROUS TIMES!). So she cancelled her contract, with it expiring today (30 ...
Hello. It was the first time I used this service. Waited under 5 secs for Shafiek to get online. I needed my PUK and it was promptly given to me after a few security questions. And then the also email me the whole chat for my records. This will now be my method of choice for customer support ...