Phned Vodacom on the 18/09, sms were not being deducted from my bundle eventhough I had sent quite a few sms's, to find out that the sms I sent would not be deducted from my bundle. This is the first time i ever hear this and the consultant tells me that individuals I am entering the competition ...
So, after my initial complaint, somebody from Vodacom called me sometime in May and the said they reset something in my profile and wonder of wonders the No Service Issue Vanished and the phone would go into and out of LTE coverage as expected and not go into a No Service mode. All was well for ...
After receiving a Samsung Galaxy S4 in August this year I have asked for the phone to be replaced but vodacom could not give me proof of purchase now for 5 weeks!!! I am still waiting for the contract as I only have a quote from vodacom!!! as a result of this Samsung S4 my Wi-Fi router bill is ...
I have over 200 free minutes that accumulated on my contract over the 2 year contract period. Vodacom refuses to let me use the minutes and continues billing me for out of bundle usage. They are absically the free minutes from me as they expire over time. Was at Vodaworld but the consultant could ...
Just over a month ago Elite Mobile contacted me with regards to an offer on a Netbook. I provisionally accepted the offer but after discussing this with my partner I decided to cancel the order the next day both via telephone (Elite Mobile's call center) and email (Elite Mobile's website). The call ...
I have a contract with vodacom which has lapsed July but end of August 2013 vodacom deducted 1246.57 on my account they were suppose to deduct two hundred and something for the remaining contract that I have with them for a laptop I Phoned them to find out why they told me I have made an upgrade I ...