I have a contract on data bundle at Vodacom. All of a sudden my data account went from R300 to R6000 and every month getting more. I stopped the debit order at the bank reason being Vodacom just bill the way they want to. I want this rectified and I want my account to be cancelled by Vodacom as I ...
I upgraded & did a sim swop while my husband got a new sim card. After more than 48 hours & endless calls to Vodacom's call centre we are now being told that the sim cards were never activated & that I have to go back to the shop who handled the contracts. This is inconvenient, time ...
I have a contract with Virgin Mobile that expires today. I took out a contract with Vodacom. When I took out that contract and inquired about porting my number, they said it was fine if I waited until my Virgin Mobile contract expired to then port to Vodacom. Now I am told that because the contract ...
The 3G network Coverage of Vodacom is pathetic in strubenvale area. Look at your coverage map and you will see it for yourself. I go from 3G to no coverage in under 1 minute. Will not advise anyone to make use of Vodacom data in this area. MTN is fully covering this area on 3G. I have taken this up ...
On the 19th of Sept I requested an upgrade on my phone. I was also told I require a SIM swop. Phone/SIM card failed to receive signal. Back the next day. Wait 14 days or what to have the phone repaired/replaced. Keeping in mind that I have not had any use of this phone!! Another SIM swop to be able ...
The reluctance of the call centre staff to react to my complain to be removed form this spam is a sign of arrogance and ignorance. I did not OP IN for this spam, nor am I interested! Do they realise that they are violating my rights? When will we stand together and start a class action case against ...