In December 2012 my contract was due for an upgrade and I moved from a BlackBerry to an i-Phone. Whilst upgrading I asked repeatedly for anything relating to my BlackBerry connection to be disconnected. On 17 September (9 months after my upgrade) I discovered that Vodacom have been charging me ...
I am on a top up contract with vodacom and this is now the 5th time i have had to send my phone in for repairs. It is a waste of my time and energy to have to take time out from work, and each time to have to reconfigure settings etc. Very frustrating when the problem starts happening again. I am ...
Wow! Vodacom!!! I applied on-line for a contract. I received a call from an agent within less then an hr - EXCELLENT response time. We started the process, systems hangs, kicked her out and than we had to start again. We continue, got quite far - banking details confirmation, freeze again, kicks ...
Good day On the 9th of September 2013 i received a call from one of Vodacom s sales consultants they offered me a new cell phone contract on a Top Up 135 with two Samsung E2220 phones. I specifically ask the consultant if these phones are Whats App compatible and she said YES. On the 13th September ...
I would like someone from Vodacom to call me with regards to bad service, useless people in your call centre. And bad service in a store. The person who must phone me, must be able to do something and not just have to report to a supervisor, I WANT ANSWERS ...
I bought a blackberry 9320 from Vodacom The Grove Mall in Pretoria East in November 2012. Ever since the phone has went for repairs more than 8 times and it is still giving problems. It is a contract phone and I am paying for BIS every month and I only get to use it for 2 weeks in a month because ...