My virgin credit card expired in July 2013. i called them and they said they will call me back. apparently i wont being getting a new card for the way the account has been handled. how has the card been handled... no reason. What happens to the balance available on that card. I paid in extra last ...
I just received a text that a courier will contact me and I need to supply my FICa documents otherwise my card will be blocked. I have been a customer for over 2 years. Firstly with al the going around I would have expected someone from Virgin money to contact me first to explain the process. I ...
I reported a lost credit card to 0860866639 on 30 July 6pm. Virgin Money promptly deducted a "lost card administration fee" of R140.00 on the same day and probably the same time. Today is 7 August, 7 working days later and I still don't have my replacement card, not even a call to arrange ...
I have been a client for a long time with Virgin Money For the last 3-4 months I have been paying close to 6-8 times the minimum monthly installment To my surprise when I tried to withdraw money this evening I saw that my limit has been decreased This is really unacceptable. please fix this asap!! ...
Here we go again with Virgin Money credit card. They have reduced my credit limit AGAIN... After I had dealt with this issue previously. Why offer me a credit limit of R10 000 and then keep reducing it time and time again? This service is absolutely shocking! I have to keep checking my credit card ...
I have had endless hassles with Virgin Money in regards to changing a bank account details for a debit order. I was promised return calls, I was given misinformation, I was given the run around and generally treated like no one cared. That was until Marcella Van Rensburg took my complaint. Not only ...