My card was used in a online transaction in Turkey. I live in SA. I reported the charge immediate to Virgin Money as well as to Absa and had the card stopped. I also found similar incidents of charges by the same company on the internet and provided this information to Virgin Money. I indicated ...
This refers to my complaint that I laid a few weeks ago. Isobel Paulsen never let up trying to get hold of me, but could not as I was always very busy at work. I then decided to make time for her call to try and resolve the issue, and she called me back just as I asked... really top class ...
I clear my outstanding debt on my Virgin money credit card on the 21st of June 2013. On the 2nd July I phoned to close my account, by which I was told that somebody will contact me the next day. The 3rd of July a lady called me and confirm that there was no outstanding amount on my credit card, but ...
I requested a settlement amount on my credit card and phoned 3 departments when finally I got told to go to a branch. The lady at the branch could not help me and phoned Virgin credit cards. Whoever helped her gave her an outstanding amount which I immediately paid. She then phoned them back and ...
It has just been one of those months and I had completely forgot to pay my credit card. I received a phone call on the 11/07/2013 asking if I was going to pay my account and how much I was going to pay. I responded saying I will pay by the end of the day and that I will pay about R600 (he didn't ...
When I received my Virigin Money Credit Card I requested that a monthly debit order go off my account for the minimum payment due to ensure prompt payments. I contacted the call centre in June to confirm that this debit order was still in order, as I NEVER saw anything going off my account - thus I ...