Firstly thanks Hellopeter! After over a year of struggling to get reconnected and a credit given for alll the calls I paid for I got a response from Mpho, from a lack of efficiency I was transported to a world entirely the opposite.
Mpho was helpful listened to me and did everything i wanted almost immediately. promote him to "GM" or "MD", well done.
Thank you VIrgin you were very ("Active") this time also thanks to Hellopete