I opened a virgin mobile contract in 2009 and my contract was 2 years old on 5 march 2011 and i could upgrade, at that time i wanted a blackberry and virgin could not supply, and after a lenghty battle and countless calls i finally could upgrade on 20 August 2011. now my contact is almoust 49 ...
After given 30 days notice as informed i get informed that i must pay still 2 months after contract was due to expire as i was standing in the shop 2 clients with same problem as i with statements of proof they did not pay 2 months in arrears same as me the consultant said this is how our structure ...
I received a phone call from someone at the Virgin Mobile collections or accounts department earlier today. I have had no communication on this account for over 5 years, which deems the debt to be prescribed. This is against the law and will not be tolerated. I have been advised not to tolerate ...
I contacted Virgin Mobile early March to advise them that I needed to change my debit order date due to the fact that I am changing jobs and will only be paid on the very last day of the month. I made the request via their website - and that same afternoon, I received a phone call to confirm the ...
We made the HUGE mistake to take out contracts four our kids! 1) We had debit orders. Virgen phoned us every month after the 7Th to say that we are over due! umm it went off our account! 2) we canceld the contract in june (the one) thy had problems to stop it 3) we canceld the 2nd one in Jan. phone ...
About 3 yrs ago I accepted a tele-sales contract with Virgin @R120/m. At the time I asked for paperwork but never received it. After 24 months I cancelled the contract after paying diligently by d/o. I sent back 1 or 2 payments that Virgin still presented to my bank account and gave it no more ...