A couple of months ago I had the following complaint: https:///virgin-mobile-south-africa/complaints/no-more-1000-free-smss-1039270 They gave me vouchers for the deducted funds and said the problem will be rectified. So guess how they rectified it: They stopped sending me itemized bills and still ...
I cancelled my subscription in March this year with a visit to the East Gate Branch. I requested my outstanding balance which they could not give me as they were off line, I made an Internet payment of what i thought the amount MIGHT be. I waited for a statement as per my request to be sent to my ...
Hi, After several requests for a statement for May 2013 & June 2013, I have been given incorrectly formatted statements for May & June 2013 which shows usages at zero. Then Londiwe sends a junk excel worksheet full of usage nonsense and says that my airtime for May 2013 of R200 was given to ...
I entred into a contract last year August 2012 EVERY TIME i phone with a problem it is due to system error/ their system that have change!!! when i entred into a cotract last year they should have ported my number into virgin, only after a year they done that and still they cant pick up my number, ...
My cell phone is giving problems, keeps crashing. Tried phoning store, unable to get through. I have to drive 20 Kim's to store to find that they are unable to check my account because their system is down. I am due for upgrade, no stock of cell that I would like. Promised to phone me and advise. ...
I was recently contacted by Virgin Mobile and offered a contract. I was told I have 7 days to decide if I am happy or not with the phone ones received. I received the phone this morning, opened the box to insert the Sim and to obviously check out the phone. I was disappointed with the quality of ...