On the 14th Nov I had my car towed to a workshop in Edenvale after a big stone/rock bounced infront of me and came up hitting the engine from underneath. I called in to put through a claim and was told it would take 5 days to get the car assessed. this was not done and after numerous follow ups, ...
My wife had an accident in September 2013, Virgin Money took her car to Mini/Maxi Panel beaters in Springs and Mini/Maxi did shoddy job. they fixed my wife's car and they did not do any wheel alignment or wheel inspection even though the car had wheel damage during accident. We took the car to ...
This is the second time I am logging a complaint here about Virgin Insurance over the SAME claim. I did get a response to the last report where I was told we took long to process your claim because we wanted to make sure that you weren't travelling to see clients. What I understand from this, ...
I would like to compliment Sagadevan Reddy for helping me take out the insurance for my car, he was very friendly and helpful. ...
I signed up with Virgin Money Insurance a few months ago and recently I needed to add additional assests to my policy. I simply visited the Virgin Money website and within a mere 3 clicks of a mouse button a "please call me" request was sent to their call centre via there user friendly ...
Morning i'm very upset with the service i received from Telesure Consultant Awelani Nemaagani, I Registered a Claim on Friday the 29th of November 2013 for Damages to my Vehicle due to Hail Storm we had in the West Rand, The consultant was very Rude to me and Rejected my Claim saying i'm only ...