I signed up with Virgin Money Insurance a few months ago and recently I needed to add additional assests to my policy.
I simply visited the Virgin Money website and within a mere 3 clicks of a mouse button a "please call me" request was sent to their call centre via there user friendly website.
Within an hour or two a lovely lady by the name Jenna Le Roux called me to attend to my request. Within in minutes she had updated my policy and gave me a detailed explanation of what the revised policy covered. I had quite a few questions which I posed and she gladly and professionally answered each and every question.
The consultant that initially signed me up portrayed the similar qualities.
Well done Virgin.
Fast, reliable and efficient service with a smile.
(Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com)
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