It has been two years. It is time to cancel this contract. Please let me know when the contract has run it's two year course as I'm not interested in being a member of this club. I do not want a phone call, I want an email tellin me when this contract is due to expire and when the debit order will ...
I requested a copy of my contract, and was sent an illegible version by Virgin's web admin, and requested another copy, in order to verify their cancellation provisions. Due to changing needs I decided to exercise my right in line with the Consumer Protection Act to terminate my contract; providing ...
Upon exiting virgin Active we accidentally gave the security guard the gym membership card instead of the parking card. We realised almost immediately but by the time we had turned around the security guard informed us that he must have given our card to another motorist. He would look out for it ...
By charging R125-00 to change gym locations seems cheeky. What essentially is a click on the call centre system on your profile does not warrant an additional charge. The monthly fee should cover such a basic administration change. I just can't understand the model here. It's like ordering a big ...
I attended a kick class at the Benoni Virgin Active yesterday. I was at the the class on time and a man that frequents this class came late but decided to stand next to me, when it came time to kick (about 20 mins into the class), there was not enough space for both of us. He then told me he is ...
I recently joined virgin active 2 months ago and i regret the day i signed that contract. 1 i was only guided to use the machines once people use bags from va and when i asked for one i was told i didnt join during the special i dont even know how to use the machines inside the gym as for the ...