I PUT A REQUEST IN LAST WEEK FRIDAY, THE LADY AT THE GYM SAID THEY WILL CALL ME IN 2 DAYS TO CONFIRM THAT MY ACCOUNT HAS BEEN CLOSED. BUT GUESS WHAT IT IS ALMOST A WEEK AND NO ONE HAS PHONED ME YET. PLEASE CAN SOMEONE PHONE ME AND LET ME KNOW IF IT IS CLOSED. I HAD TO WRITE A LETTER AND GIVE A ...
I enrolled at the virgin active in September, and i wanted a bag, as i knew a promotion started in October for bags, and the sales consultant informed me that as soon as he gets those bags i will informed and receive mine, as i wanted to wait till the promotion so i can receive what i am supposed ...
Yesterday morning I arrived at the gym and had a friend with me whom I've been inviting to join Virgin since she's with Planet Fitness. When I signed up, I was told I have the option of bringing 1 friend/ visitor for a trial whenever I wanted to. Got to the gym yesterday morning @ 5 am and was ...
The pull-up bar at the club is a safety risk as it offers no protection on your hands and is mounted next to a concrete pillar where you can hurt your knees. I have torn my hand on the machine and complained about it for a couple of months now with no feedback. I have also emailed head office and ...
To whom it may concern, I quit my job in the states and came to SA in January to help a church here build up their campus ministry for a year. I joined Virgin active in April. In October, I walked to the gym and attempted to cancel my membership. I was charged a cancellation fee under conditions I ...
I opened my contract at Virgin Active on the 14th of August. I had activated my Vitality on Discovery in May for only this exact benefit, the cheap monthly rate with Virgin Active, as I can't afford an expensive gym contract. Everything went well and I was happy with the service, I could start gym ...