I am a single dad and joined the gym on the biggest contract available. I specifically asked if my 8 year old son could be facilitated. When I took him to the gym they said he cannot attend the kiddy area and also not be on the Gym floor!!! This was not what was explained to me!!! This makes it ...
On the 21st of October 2013, I visited Virgin Active's Fichardt Park Branch in Bloemfontein with the aim of finding out about the monthly campaign and re-joining. The monthly campaign of a 'free month on us' in Oct 2013 applied to new members who joined between the 1st of Oct 2013 to the 14th of ...
Me and my friend had wanted to join Virgin Active in N1 city after having our last contracts expire however I wanted to make use of my Discovery Vitality in order to get the benefits. After having signed up, we had phone calls everyday, sometimes twice or thrice a day, to tell us to come sign up ...
I signed up at Virgin Active Stellenbosch on a student package, with the assurance that I will be able to move my contract to another branch when I return home for the holidays. So the holidays came and I tried to move my membership, the lady at Virgin Stellenbosch's Reception made a call to the ...
My husband has broken a rib, has bronchial pneumonia and has been told by the doctor that he is not allowed to exercise at all for at least 6 weeks. Despite providing evidence, they refuse to suspend membership payments for the months he cannot use the gym. They could provide no reasonable ...
I have to commend Virgin Active Broadacres, especially Mapula, on excellent service each and every time. They are always willing to help and her attention to detail deserves a mention! the club is always clean, all staff are always friendly and its a pleasure to train there. ...