For months now we have complained about the equipment in the aerobics hall at the K90 Virgin Active gym in Boksburg. We are continuously given excuses of budgets, head office not ordering, etc. The ladies have to roam the gym before classes to find steps, weights, bozo etc. To top it all our fees ...
The worst management team on earth has to be Welkom virgin active management team. MY aCCOUNT HAS BEEN FROZEN. due to their incompetent staff, worse NO ONE CARES . I have been send to pillar to post for the last month. ...
I'm not happy with the R51 membership increase, I had my gym membership for 8 years and never once the annual fees rise so much, I rather look at other gyms from now on, congratulations Virgin Active, you just lost a Member as of 01/01/2014. Can you please advise me on how to continue the ...
I want to complain about the enormous price increase - 38% - in the membership fees for 2014. This is far too much, it is usually and should be somewhere in line with inflation. They have been maintaining their gyms for years on about a 5% annual increase and all their new membership income. I ...
I drive 30km to the gym, only when I get there I'm told my membership has been cancelled. My account was outstanding and I paid it in full on Friday the 9/11/2013, during payment I was never told of the membership status. Tell me about poor customer relations, poor communication, poor service ...
Virgin Active Melrose Arch is under construction for the last 3 months massive renovations that has kept members training normally Today we are getting a mail with a huge price increase starting January 2014 this must be a joke well done Virgin active, you have succeeded to make every member that ...