Dear Wil-Riaan, I hope this email finds you well. I want to request a immediate change of clubs back to national membership as of effect December 2013. I would greatly appreciate the assistance as my experience in Alice lane in comparison to the national clubs has been shocking. Today's experience ...
Good day, My name is siyabonga Mhlongo i gym at Maponya mall, i would like to complain about the service that the staff there give us. Their attitude is foul and i do not think most of them have been trained on client liaison because they really are not living the VA values. I am a body builder and ...
Membership no. 35612248 & membership no. 36261286: I have cancelled these memberships on 3 Nov & 10 Nov, only to be debited again with an amount of R477-23 on 30/11/13. This time for the full membership amount, which I also can't comprehend as I have been a Discovery Member, but at the same ...
I recently joined VA Victory Park and made it explicitly clear that i will pay my monthly fees by EFT. They insisted on taking my Credit card details after I told them that I would take action if any fees were deducted from this card without my knowledge. My 1st payment was due today but to my ...
Virgin Active Centurion. The gym is in complete neglect. Members are paying around R650 per month for utter below standard facilities. - Gym equipment and machines are in dire need of repair / replacement / maintenance - Aqua lounge is a watered down, delapidated version of what it once was - AIR ...
Here I was sitting at work when I receive a call from a very RUDE lady at the virgin active collections division, she basically start off by telling me my account is in arrears and I owe them R 1050 .The more I tell her that it's impossible as I have had no "return debit order " ...