I have had 4 calls from Virgin Active within the last 3 days. My son has just turned 18 and they are wanting to renew his membership. I have to say that at this last call I got irritated!!! Does your system not say that 3 other consultants have already called me to ask for a memebership renewal! I ...
I went to virgin active on roughly the 20th of October to move my 2 contracts over to my vitality. This was done smoothly and Dyllan informed me that the contracts will be billed for by Virgin still but when that is done I must email him and he will get that credited as my contracts are now on ...
I posted the below message on Virgin Active SA's Facebook page on 07 November: "Hi there. I joined Virgin Active Bel Air on 30 April 2013 when free gym bags were on offer. There wasn't stock at the time and I was informed I would receive my bag as soon as stock arrived. It slipped my mind and ...
I arrived at Virgin Active at about 17:45 to bring children for Swimming. I was aware that I must do cards for these kids inorder for them to access the Gym. I was told that each child must pay R110 for access to gym so I came prepared to do that. When I got to the reception I was then told there ...
I had a one year contract with virgin active and on the last month of my contract I notified that I will no longer be using they service and I cant afford it due to other commitments. They even offered me two months free afterwards which I didnt even make use of. So after my contract was over the ...
Written communication on the 20/06/2013 advising that the contract be cancelled with immediate effect and confirmation of this was sent to me via email from the Cape Town office regarding the account. There was a lady who contacted me from Virgin Active Roodepoort enquiring why i had cancelled the ...