Fantastic service regarding cancellation of a deceased close one's contract! The phone was answered within seconds, we were put through to the right person immediately. The contract was cancelled within minutes over the phone and we were even reimbursed the three months since she passed away. ...
This is to inform you that i Callie. L. Robertson had a contract with VirginActive Gateway which ended in March 2013. Before the contract endedi spoke to my sales rep. Zora and she told me that the R 400.00 a monthwould still stand and that they would review it in January 2014. In May 2013i then ...
I have emailed VA on 13/11 and was promised a two day turn around time from the manager Wil-Riaan Engelbrecht, - two weeks later and no response even though i've sent a follow up email and tweeted them. My complaint/suggestion was the swimming area has no clocks visible so one never knows how long ...
Well ive been having some major problems firstly my dad recently cancelled my gym contract and after I was contacted by a lady called merriam to try retain my contract and agreed and after three weeks I had no futher reply from them about the form to fill in after that I talked to pone of the sales ...
My wife and i joined Virgin Active last year in November, and the sales lady, Audrey promissed us both bags, as it was a promotion. She said no bags were currently available, but she will give us as soon as more becomes available. After a few months the lady moved to another gym and even talking to ...
I have been a member of virgin active on the 24 visit per year plan, Due to me being pregnant and having complications in my pregnancy I was unable to attend this visits, I advised the call centre as well as the branch about my problem, They advised that my DR should give them a note to advise of ...