I had cancelled my membership on 02 july 2013 and on the 01 Dec 2013 I got debited again an amount over R500. I had even received a cancellation letter from virgin active to confirm my cancellation. I emailed [Email Removed] to inform her of this and even tried to call but received no awnser. On 01 ...
I was at the Virgin Active in Capetown (claremont) and I came home for the holidays to Polokwane. On the 27th of December I phoned the call centre and asked them to freeze my account for Jan as I would not have sufficient funds in my account due to me being on Vacation and not getting an allowance. ...
My Name is Riyad Barmania. I joined Virgin Active early the month of December. I was on the line with a nice women by the name of Bianca who works at Virgin Active Greenpoint. I was suppose to meet with Bianca but I got their later that night. A newbie told me that all I have to pay is R99 and I ...
I only get my salary debited into my account on the 1st. I have told this to virgin active from the day i signed the contract. Since then i tried changing the date every single month but there has always been some kind of problem. I have had a really rude lady call me for money, to whom i have told ...
Apparently Virgin Active have the mind-set that they can at any time of the month send you a debit order and it doesn't matter that you have an agreement with them on when they are to send you a debit order (I.E THE FIRST OF EVERY MONTH!). I have had such a struggle with VA in December this last ...
I went to our gym to just swype my card as I did not have time to gym today. The guy at the front desk told me since I am not training that he cant swype my card. Since I pay a monthly fee I dont see how it makes a difference to him whether I actually go in or not. He then went on to tell me that I ...